Effective Date: January, 31 2024
1. Lawful Basis for Processing:
1.2 Contractual Necessity: We may process your information to fulfill our contractual obligations when you use our services.
2. Information We Collect:
2.1 Personal Information: When you register for an account, we collect and process personal information such as your name, email address, and billing information.
2.2 Usage Information: We collect information about how you interact with our SaaS application, including the features you use, the actions you take, and the time, frequency, and duration of your activities.
2.3 Device Information: We may collect information about the device you use to access our SaaS application, including the device type, operating system, and unique device identifiers.
2.4 Log Data: Our servers automatically record information that your browser or device sends whenever you visit our website or use our SaaS application. This may include your IP address, browser type, the webpage you visited before coming to our site, and other statistics.
3. How We Use Your Information:
3.1 Provide and Improve Services: We process your information to provide and improve our SaaS application and services, respond to your inquiries, and enhance the user experience.
3.2 Communication: We may process your contact information to send you updates, newsletters, and other communications related to our services. You can opt-out of these communications at any time.
3.3 Customer Support: We process your information to respond to your support requests and provide assistance.
4. How We Share Your Information:
4.1 Third-Party Service Providers: We may share your information with third-party service providers who help us operate, analyze, and improve our SaaS application. We ensure that these providers are GDPR compliant.
4.2 Legal Compliance: We may disclose your information when required by law, regulation, or legal process.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction, with appropriate safeguards.
We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal information.
6. Your Rights:
Under the GDPR, you have rights regarding your personal information. You have the right to access, rectify, erase, or restrict the processing of your data. You can also object to the processing and have the right to data portability.
7. Data Transfers:
If we transfer your personal information outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place, such as Standard Contractual Clauses or relying on the recipient's Privacy Shield certification.
9. Contact Us: